Current Library Services
We’re looking forward to welcoming you back inside your Library in mid-April! Once we have a set date, you’ll find it here along with more reopening details.
In preparation for reopening the building while also continuing curbside service, we’re reinstating the 15-item hold limit starting on Monday, March 8. Thank you for your patience as we transition back to serving you inside the building as well as at curbside!
Let us know how we can help! Reach us at (423) 434-4450 or send your questions here.
Frequently Asked Questions
If you receive a message that your library account is expired, don’t worry! It’s very quick and easy to renew your account. Call (423) 434-4475 and we’ll renew your card. Please call during curbside pickup hours: Monday-Friday, 11 a.m.-6 p.m. and Saturday, 10 a.m.-1 p.m.
We are waiving most overdue fines right now so that you can have access to library materials during this time. However, bills for items that are lost or damaged will not be waived. Click here and scroll down to the bottom of the page for more information on fees for lost or damaged items.
We can’t accept returns at curbside pickup. Please put them in our outdoor drive-up drop box located near the curbside pickup parking spaces.
Unfortunately, we aren’t accepting donations for the time being.
You may consider donating books and media items to these other organizations: Goodwill – (423) 282-4399, Good Samaritan Ministries – (423) 928-0288, or Salvation Army – (423) 926-2101.
Yes, we’re here to help you find items! Call (423) 434-4450, follow the instructions to reach the department with which you want to speak, and you’ll get personalized help from librarians.
We’ve made curbside pickup as contact-free as possible to protect everyone’s safety. All library staff members wear masks and aprons at curbside pickup and whenever handling materials. Returned items are quarantined for 24 hours or thoroughly cleaned before they are available again for checkout.
Please help us comply with social distancing guidelines by remaining in your car and simply unlocking your trunk. A library staff member will bring your order to your car, place it in the trunk, and close it.
Unfortunately, we aren’t offering copy or fax services while the building is closed.
You can copy and fax documents at the FedEx Office and Print Center at 2116 North Roan Street in Johnson City. Call the store at (423) 283-9503 for more information.
While our building is closed, you can still access our Wi-Fi network on Library grounds. We also offer mobile hotspots, which you can check out for $2 per day for up to 14 days at a time. Call (423) 434-4475 for more information about hotspots.
Free Wi-Fi is also available throughout downtown Johnson City in the 200 and 300 blocks of East Main Street, as well as Founders Park, the Pavilion at Founders Park, and King Commons.
We currently offer the TWRA boating exam virtually and by appointment. Call (423) 434-4454 to schedule an appointment.
The exam can also be taken at any designated test proctoring location. Call a location to confirm that it is open and available for testing. A limited amount of proctoring is available via Zoom. Call TWRA at (615) 781-6601 to set up an appointment.