Current Library Services
Even though our building is temporarily closed to the public, we’re still here for you! Our mission and commitment to the Johnson City community remain the same: connecting you with opportunities for learning and entertainment. Below you’ll find the ways we’re working for you right now, as well as answers to your FAQs about our current services.
Once we move into our next phase of reopening, you’ll find that information on this page as well.
Updated August 11, 2020
Let us know how we can help! Reach us at (423) 434-4450 or send your questions here.
Frequently Asked Questions
Our board of directors continues to evaluate whether or not to reopen the Library to the public on a month-to-month basis at their regular monthly meetings. They make their decision every month based on multiple measurements of COVID-19 spread in our community.
While our building remains temporarily closed to the public, the Library is open to the community in other ways! Please take advantage of our curbside pickup, which includes printing services and book bundles.
Call (423) 434-4450 or click here to preregister for a library card. To complete registration and pick up your card, come to curbside pickup and show a photo ID as well as documentation with your current address (if your photo ID doesn’t have your current address).
To renew an existing card, call (423) 434-4450.
We are waiving most overdue fines right now so that you can have access to library materials during this time. However, bills for items that are lost or damaged will not be waived. Click here and scroll down to the bottom of the page for more information on fees for lost or damaged items.
We can’t accept returns at curbside pickup. Please put them in our outdoor drive-up drop box located near the curbside pickup parking spaces.
Unfortunately, we aren’t accepting donations for the time being.
However, the Friends of the Library are holding a one-time book donation drop-off on Saturday, August 22. Click here for more details.
You may consider donating books and media items to these other organizations: Goodwill – (423) 282-4399, Good Samaritan Ministries – (423) 928-0288, or Salvation Army – (423) 926-2101.
Yes, we’re here to help you find items! Call (423) 434-4450, follow the instructions to reach the department with which you want to speak, and you’ll get personalized help from librarians.
We’ve made curbside pickup as contact-free as possible to protect everyone’s safety. All library staff members wear masks, gloves, and aprons at curbside pickup and whenever handling materials. Returned items are quarantined for 72 hours or thoroughly cleaned before they are available again for checkout.
Please help us comply with social distancing guidelines by remaining in your car and simply unlocking your trunk. A library staff member will bring your order to your car, place it in the trunk, and close it.
Unfortunately, we aren’t offering copy or fax services while the building is closed.
You can copy and fax documents at the FedEx Office and Print Center at 2116 North Roan Street in Johnson City. Call the store at (423) 283-9503 for more information.
While our building is closed, you can still access our Wi-Fi network on Library grounds. We also offer mobile hotspots, which you can check out for $2 per day for up to 14 days at a time. Call (423) 434-4475 for more information about hotspots.
Free Wi-Fi is also available throughout downtown Johnson City in the 200 and 300 blocks of East Main Street, as well as Founders Park, the Pavilion at Founders Park, and King Commons.
We currently do not offer the TWRA boating exam since we are closed to the public. However, the exam can be taken at any designated test proctoring location. Call a location to confirm that it is open and available for testing. A limited amount of proctoring is available via Zoom. Call TWRA at (615) 781-6601 to set up an appointment.
Complete the 2020 Census online at my2020census.gov or call (844) 330-2020. The deadline to complete it is Wednesday, September 30.
It is very important to be counted! The 2020 Census determines congressional representation, allocates billions of dollars in federal funding every year, and provides data that will impact our community for the next decade.
Click here to register to vote or to update your voter registration. The Library also offers paper copies of the voter registration form at curbside pickup. Call (423) 434-4454 to request a voter registration form.
Click here for information about Washington County’s upcoming election dates, sample ballots, and other voting details. To vote in the general election on Tuesday, November 3, you must register by Monday, October 5.