Current Library Services

Current Library Services

Library Director Julia Turpin puts curbside orders into the back of a car. A child smiles from the back seat.

We’re looking forward to welcoming you back inside your Library in mid-April! Once we have a set date, you’ll find it here along with more reopening details.

In preparation for reopening the building while also continuing curbside service, we’re reinstating the 15-item hold limit starting on Monday, March 8. Thank you for your patience as we transition back to serving you inside the building as well as at curbside!

Current Services

More Information

Let us know how we can help! Reach us at (423) 434-4450 or send your questions here.

Frequently Asked Questions

We plan to reopen the building to the public in mid-April! Once we have a set date, you’ll find it here along with more details.

In the meantime, the Library is open to the community in other ways. Please take advantage of our curbside pickup, which includes printing services and book bundles.

Click here to preregister for a library card, then call (423) 434-4475 to finalize your registration. You can pick up your card after showing a current photo ID at curbside pickup.

If you receive a message that your library account is expired, don’t worry! It’s very quick and easy to renew your account. Call (423) 434-4475 and we’ll renew your card. Please call during curbside pickup hours: Monday-Friday, 11 a.m.-6 p.m. and Saturday, 10 a.m.-1 p.m.

We are waiving most overdue fines right now so that you can have access to library materials during this time. However, bills for items that are lost or damaged will not be waived. Click here and scroll down to the bottom of the page for more information on fees for lost or damaged items.

We can’t accept returns at curbside pickup. Please put them in our outdoor drive-up drop box located near the curbside pickup parking spaces.

Unfortunately, we aren’t accepting donations for the time being.

You may consider donating books and media items to these other organizations: Goodwill – (423) 282-4399, Good Samaritan Ministries – (423) 928-0288, or Salvation Army – (423) 926-2101.

Yes, we’re here to help you find items! Call (423) 434-4450, follow the instructions to reach the department with which you want to speak, and you’ll get personalized help from librarians.

You can also click here to request a book bundle put together specifically for you by librarians.

We’ve made curbside pickup as contact-free as possible to protect everyone’s safety. All library staff members wear masks and aprons at curbside pickup and whenever handling materials. Returned items are quarantined for 24 hours or thoroughly cleaned before they are available again for checkout.

Please help us comply with social distancing guidelines by remaining in your car and simply unlocking your trunk. A library staff member will bring your order to your car, place it in the trunk, and close it.

Yes, you can still print using our print pickup service. Find details and submit your documents here.

Once we’ve received your documents, we print them and notify you when they’re ready for pickup at curbside. Please wait to be notified, as it may take us some time to process your order.

Unfortunately, we aren’t offering copy or fax services while the building is closed.

You can copy and fax documents at the FedEx Office and Print Center at 2116 North Roan Street in Johnson City. Call the store at (423) 283-9503 for more information.

While our building is closed, you can still access our Wi-Fi network on Library grounds. We also offer mobile hotspots, which you can check out for $2 per day for up to 14 days at a time. Call (423) 434-4475 for more information about hotspots.

Free Wi-Fi is also available throughout downtown Johnson City in the 200 and 300 blocks of East Main Street, as well as Founders Park, the Pavilion at Founders Park, and King Commons.

We don’t offer notary services, but the UPS store on West State of Franklin Road in Johnson City does. Click here or call the store at (423) 979-7122 with questions.

We have paper tax forms and instruction booklets available at curbside pickup. You can also find instructions at irs.gov/forms-instructions

We currently offer the TWRA boating exam virtually and by appointment. Call (423) 434-4454 to schedule an appointment.

The exam can also be taken at any designated test proctoring location. Call a location to confirm that it is open and available for testing. A limited amount of proctoring is available via Zoom. Call TWRA at (615) 781-6601 to set up an appointment.

Click here for an online study guide.

Visit the Tennessee Department of Health’s COVID-19 website for current statistics, a list of testing sites across the state, and useful public health information.

You can receive assistance with job searching or filing for unemployment on the American Job Center of Johnson City’s website. For help by phone, call (423) 610-0222.