Current Library Services

Current Library Services

Current Services Page - 1B2A4717

Your Library is open, and we can’t wait to see you! As we continue our phased reopening, we’ll update this page with the most current information about our hours and services.

Starting Monday, May 17, we’re extending our hours and some services. The building is open Monday-Thursday, 9 a.m.-8 p.m.; Friday, 9 a.m.-6 p.m.; and Saturday, 10 a.m.-6 p.m. Curbside pickup is open during those hours as well.

The Library is open for you to browse the shelves and check out materials. Computers are available for 1-hour sessions. Masks are required while in the building.

Limited seating is available for personal computer use, but general seating areas remain unavailable. All our events continue to be online.

The Friends of the Library is hosting an expanded, ongoing book sale in the Library’s Polly Peterson Room (the area directly to the right when you come in). However, we can’t accept book and media donations for the time being.

We’re excited to see you next time you visit your Library!

Updated May 14, 2021

More Information

Let us know how we can help! Reach us at (423) 434-4450 or send your questions here.

Frequently Asked Questions

Click here to preregister for a library card, then call (423) 434-4475 or visit the Circulation Desk to finalize your registration. You can pick up your card after showing a current photo ID at curbside pickup or the Circulation Desk.

If you receive a message that your library account is expired, don’t worry! It’s very quick and easy to renew your account. Call (423) 434-4475 or visit the Circulation Desk and we’ll renew your card. Please call during Library hours: Monday-Thursday, 9 a.m.-8 p.m.; Friday, 9 a.m.-6 p.m.; and Saturday, 10 a.m.-6 p.m.

We are waiving most overdue fines right now. However, bills for items that are lost or damaged will not be waived. Click here and scroll down to the bottom of the page for more information on fees for lost or damaged items.

We can’t accept returns at curbside pickup. You can return items in the Library or at the outdoor drive-up drop box located near the curbside pickup parking spaces. If you’re returning items in the Library, place them in the returns slot just past the Circulation Desk to your left.

Unfortunately, we aren’t accepting book or media donations for the time being.

Yes, we’re here to help! Ask a librarian for recommendations next time you visit the Library. Or you can call (423) 434-4450 and follow the instructions to reach the department with which you want to speak.

You can also click here to request a Book Bundle put together specifically for you by our librarians.

Inside the building: We require masks of all staff and visitors, encourage social distancing, and frequently clean commonly-touched surfaces.

Curbside pickup: All staff members wear masks at curbside pickup and whenever handling materials. Returned items are quarantined for 24 hours or thoroughly cleaned before they are available again for checkout.

Yes, you can print, copy, scan, and fax documents in the Computer Center on the second floor. Click here for details.

We don’t offer notary services, but the UPS store on West State of Franklin Road in Johnson City does. Click here or call the store at (423) 979-7122 with questions.

Yes, we have paper tax forms and instruction booklets available at our service desks and at curbside pickup. You can also find instructions at

We offer the TWRA boating exam by appointment at the Library or over Zoom. Call (423) 434-4454 to schedule an appointment.

Click here for an online study guide.

Visit the Tennessee Department of Health’s COVID-19 website for current statistics, a list of testing and vaccine sites across the state, and useful public health information.

You can receive assistance with job searching or filing for unemployment on the American Job Center of Johnson City’s website. For help by phone, call (423) 610-0222.